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About Toister Performance Solutions, Inc.

Toister Performance Solutions helps clients improve customer service.

Solutions focus on helping people realize their full potential:

  • Training to give employees the skills they need to deliver Next Level customer service.
  • Keynotes to provide your audience with an impactful and inspiring message. 
  • Assessments to help your team find practical solutions to tough customer service challenges.


The Company

Jeff Toister founded Toister Performance Solutions in 2005 to combine big company results with small company service. All work is backed by a 100% satisfaction guarantee. Every project is personally overseen by Jeff Toister, President of Toister Performance Solutions.

Many clients just say, “We’re bringing Toister in.”


About Jeff Toister

Jeff is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

He is also a nationally recognized employee training expert and a sought after speaker with more than 20 years of experience. 

Download Jeff's bio and learn more about his background.