I'm launching a new resource to help anyone who serves others serve a little better. It's our "customer service idea bank" and my intention is to stock it with the very best customer service ideas that are practical and easy to implement right away. For now, the ideas are a "best of" from our customer service training programs. In the future it will also contain submissions from our clients, blog readers, and anyone else who has a good idea that works.
Please check it out and send me your feedback. You can leave your comments attached to this blog or send me an email: firstname.lastname@example.org.