Participants in our workshops often ask "This is great stuff - where can I learn more?" Below are many of the books and publications that we use to stay informed ourselves.Theideas and lessons they discuss are often incorporated intoour workshops. Each item links directly to Amazon.com so you can purchase the book if you want to add it to your collection.

Click on a link below to select the category you wish to explore.

• Employee Training
• Leadership
• Improving Performance
• Measuring and Evaluating Results
• Customer Service
• Recruiting and Hiring
• Personal Development
• Small Business

UPDATE!

On June 29, 2011, Amazon abruptly discontinued their Associates service for California residents. This service had made it possible for me to post recommended books on my website with links to those books on Amazon. I apologize if you came to this site looking for a book recommendation and were disappointed to not find them.

I am working on an alternative method for providing easy access to recommending reading. In the meantime, please contact me if you have questions, concerns, or simply want to be notified when the recommended reading list is up and running.

Contact Me

Thank you!

Jeff Toister