Customer Service Vision Worksheet

How to develop a Customer Service Vision

It generally takes three steps:

  1. Gather input from employees.
  2. Assemble a small team to write the vision (it takes just two hours with a skilled facilitator).
  3. Share the new vision with all employees to gain buy-in.

Here's a more detailed guide. Or, you can watch this short video from the Managing a Customer Service Team course on Lynda.com:

Toister Performance Solutions can facilitate this process to make it fast, easy, and effective.

Want to learn more? Click the button below or call Jeff Toister at 619-955-7946.