Keynotes & Speaking

An impactful keynote can highlight a successful corporate meeting, executive retreat, or client conference. Jeff Toister is an engaging speaker who is sure to make a lasting impression on your audience. His presentations are characterized by a high degree of participant interaction, humor, and helpful take-aways.

Discounts are available for nonprofit organizations and professional associations. Call us at 619-955-7946 to book Jeff to speak at your next event or click on the button below to request additional information. 

Program Descriptions 

The Service Difference: Using customer service as a source of competitive advantage.
A survey conducted by the Gallup Poll found organizations that improve their customer service from good to great increase profitability by an average of 23%. This discussion shows customer service managers, supervisors, and organizational leaders six ways to elevate service levels. Read more...  

Maximizing Employee Engagement
A shortage of skilled workers is making talent management and retention a priority in many organizations. This session helps organizational leaders and human resources professionals give their companies a competitive advantage in today’s tight labor market. Read more...  

Three Reasons Training Programs Succeed or Fail
Most organizations offer some form of training to their employees but the results often fall short of expectations. This presentation shows training professionals, human resource practicioners, and organizational leaders how to dramatically increase the impact of their training programs through three simple strategies. Read more...  

Our Clients Say  

"Jeff Toister is an excellent trainer and NHRA can count on Jeff to provide current, high quality, and interactive programs to our members and guests."

Marcia Dillenback
Director of Programs, NHRA San Diego