Customer Service Training Webinar

For clients looking for a more flexible option, the Delivering Next Level Service workshop can be delivered via webinar.

Webinar-based training offers a number of unique advantages:

  • Convenient. Employees can attend from their own desks.
  • Schedule-friendly. Short training segments minimize operational disruptions.
  • Interactive. Highly interactive sessions that maximize learning.

 

Testimonials

Here are some testimonials from participants who took the Delivering Next Level Service webinar course.

  • I only wish all of our trainings were conducted like this webinar.  I simply can't say enough great things about it.
  • Jeff was very empathetic to all of our concerns and specific challenges, always offering expert advice where needed.
  • Everything was clear, understandable, and all right to the point. 
  • Well-paced lessons, excellent presenter and good activities to reinforce the info.
  • Jeff made it easy to see how the ideas could be applied to real-life actions. 

 

Audience

The webinar option is ideal for

  • Contact centers
  • Technical support departments
  • Teams with remote employees

Want to learn more? Click the button below or call Jeff Toister at 619-955-7946. 

Additional Formats

The following customer service training formats are also offered: