Toister Performance Solutions, Inc.

  • Home
  • About
  • Solutions
    • Culture
    • Keynotes
    • Training
    • Surveys
    • Customer Service Assessment
  • Resources
    • Books
    • Customer Service Tips
    • Recommended Reading
    • Tools and Worksheets
    • Articles and Media
  • Events
  • Blog
  • Contact
  • Home
  • About
    • Culture
    • Keynotes
    • Training
    • Surveys
    • Customer Service Assessment
    • Books
    • Customer Service Tips
    • Recommended Reading
    • Tools and Worksheets
    • Articles and Media
  • Events
  • Blog
  • Contact
Banner-template-1.jpg

Inside Customer Service blog

The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 

  • All
  • Building Relationships
  • Exceeding Expectations
  • Solving Problems

calculator.jpg

October 16, 2009
  • Inside Customer Service blog
  • Older
  • Newer

Inside Customer Service

This blog brings you analysis, tips, and trends to help you unlock your customer service team's hidden potential.

Almost finished! Please confirm your email address.

Check for an email from jeff@toistersolutions.com. Click on the button that says "Yes, subscribe me to this list."

Once your email address is confirmed, I'll send you a link to download my workbook, "10 Customer Service Activities to Supercharge your team."

Thanks!
~Jeff

Recent Posts

Inside Customer Service blog
New Training Video: Leading a Customer-Centric Culture
about 4 days ago
One Thing You Need to Know About Young Employees
about 6 days ago
Lessons From the Overlook: Sometimes Work Isn’t Fun
about a week ago
Introducing My New Book: Customer Service Tip of the Week
about a week ago
Inside the 2018 Gladly Customer Service Expectations Report
about 2 weeks ago

The Book

Cover image of The Service Culture Handbook

Recognition
Global Gurus 2018 Top 30 Customer Service Professional
cx-award-logo-e1527014824753.jpg
customer-service-blog-550x550.png
  • Jeff Toister
    Changing the narrative on careers in customer service via @JoinRelate https://t.co/8j7KcVO8UT #CustServ #careerdevelopment
    about 9 hours ago
  • Jeff Toister
    When I saw the @Talkdesk #OpenTalk18 lineup, I *almost* regretted it was my anniversary and I can't be there:… https://t.co/rEjlGHP5Hw
    about 12 hours ago
  • Jeff Toister
    Thanks, Leslie! While 10/5 has now passed, I'm happy to send a signed bookplate to anyone who buys the book. Just… https://t.co/0RyJRW9K8w
    about 15 hours ago
twitter youtube instagram

Copyright © 2018, Toister Performance Solutions, Inc. Privacy Policy

Toister Performance Solutions, Inc.

Toister Performance Solutions helps customer service teams unlock their hidden potential. Services include helping companies develop customer-focused cultures, voice of customer programs (i.e. surveys) and customer service training. 
twitter youtube instagram