Back to All Events

Webinar: Designing Effective Customer Satisfaction Surveys

Are you satisfied with your customer satisfaction survey?

This one-hour webinar is an introduction to customer satisfaction survey design. Customer service expert Jeff Toister will show you how to create simple and effective customer satisfaction surveys.


You’ll learn: 

  • Simple ways to quickly create surveys on a tight budget
  • Proven techniques for writing impactful survey questions
  • Three secrets to improving your response rates


Win a copy of Service Failure!

A signed copy of Jeff Toister’s book, Service Failure, will be raffled off at the end of the webinar. You are automatically entered to win when you register, though you must be logged in to the webinar when the raffle winner is announced to be eligible.