Learn how to improve email response times.
Customers, co-workers, and colleagues expect fast responses to their emails. This is getting tougher to do with our busy schedules, increasing workloads, and overwhelming volume of messages.
This webinar will show you practical techniques you can use to improve email responsiveness without compromising quality. These tips are geared for both individuals and contact centers alike.
- Current expectations for email response times
- Seven tips to improve email responsiveness
- Bonus tips on reducing the volume of email you receive
Win a copy of Service Failure!
A signed copy of Jeff Toister’s book, Service Failure, will be raffled off at the end of the webinar. You are automatically entered to win when you register, though you must be logged in to the webinar when the raffle winner is announced to be eligible.