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Turning Data into Action (webinar)

Collecting feedback from your customers is the first step in creating a better experience for them, but what comes next?

It’s often hard to know how to start using the data to improve your support processes. Join us for this live, 1-hour webinar, where customer service expert Jeff Toister will provide an overview of three basic techniques that can be used to analyze the data, gain greater context, and ultimately drive change. This webinar is a must-see for customer service leaders, whether your team is just getting started measuring the health of your customer service operations, or you’re just looking for new ways to optimize the customer experience.

Register for the Webinar