Create a culture that shapes positive relationships
Culture is the compass that guides our key relationships at work. It shapes relationships between employees and customers, coworkers, leaders, and even the brands we represent. Experience three essential elements that leading companies (including Zendesk) use to develop customer-focused cultures. This fast-paced presentation incorporates a blend of hands-on activities, examples from top companies, and cutting-edge research to help participants generate ideas to implement in their own organizations.