Surly Brewing with Keynote Speaker Jeff Toister
All participants will receive a free copy of Jeff's latest book, The Service Culture Handbook!
A strong culture helps guide employee performance, shapes strategic decisions, and ultimately becomes part of the organization’s brand. This leads to many benefits that generate better bottom line results:
- Increased customer loyalty
- Increased word-of-mouth referrals
- Fewer customer complaints
Enjoy this entertaining and informative presentation and network with your peers at the popular Surly Beer Hall & Restaurant.