The Service Culture Handbook, goes on sale on April 4. Rather than launch the book with a bookstore appearance in one city, this virtual author chat will allow people from all over the country (and around the world?) to join in.
What's the book about?
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. The Service Culture Handbook is a step-by-step guide that you can use to do just that. It provides practical advice and real-life examples to help you get your employees obsessed with service.
Why should you attend?
Here are a few things you'll gain by tuning in to this virtual author chat:
- Meet the next wave of customer-focused organizations.
- Learn three secrets that elite customer service leaders use to engage employees.
- Gain practical ideas to develop a customer-focused culture in your organization.
Jeff Toister also be answering questions about the book, and one lucky person will win a signed copy plus a few other goodies!
Where can you buy the book?
The book will be available on Amazon in paperback and Kindle on April 4 and I'll share the link during the webinar. You can pre-order the paperback book and get a quantity discount now on 800-CEO-READ.
Tickets are limited to the first 99 people.