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**SOLD OUT** Nashville CX Day Summit (Nashville, TN)

  • Ankura's "the engine" 2963 Sidco Drive Nashville, TN USA (map)

Nashville CX Day Summit

  • 8:30-9:30: Breakfast and Networking

  • 9:30-10:30: Keynote speaker: Jeff Toister

This entertaining and informative presentation shares three essential elements that leading companies use to develop customer-focused cultures. It incorporates a blend of experiential activities, examples from top companies, and cutting-edge research to help participants get their own employees obsessed with customer experience.

  • 10:30-10:45: Break

  • 10:45-11:45: XM - The Future of Experience Management 

  • 12:00-12:45: Lunch and Networking

  • 1:00-2:00 Hosted Roundtable Discussions

  • 2:00-5:00: The Ritz-Carlton Leadership Center Workshop on Service Excellence

  • 5:00-6:30 After Party Networking event

Update 9/24/19: Sorry, this event is sold out!