Webinar Produced by ProcedureFlow
Training new call center agents is a time consuming process. This interactive webinar will show you how to cut that training time by 25, 50, or even 75 percent! You don't need to add more nesting, side-by-sides, or boring eLearning. These proven techniques can help your contact center agents reach peak performance faster than ever before.
An accelerated learning technique to help agents quickly gain confidence.
A simple way to verify whether an agent is fully trained.
The one tool your agents absolutely need to have in training.