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ICMI Contact Center Connections (Chicago, IL)

  • Hyatt Regency Chicago 151 E. Wacker Drive Chicago, IL 60601 USA (map)

ICMI Contact Center Connections Conference

Creating high quality connections with your customers and your internal team is critical to improving customer service, meeting ever-increasing expectations, and improving operations in your center. It's a conference that has 'connections' at the heart of the event - meaningful opportunities to connect with others and share ideas at every turn-in the conference program, throughout the exhibit hall and through your interactions with fellow attendees.

Jeff Toister’s sessions:

Use code SPKR at checkout to save $200!