Keynote: Hidden Obstacles to Outstanding Customer Service
Join the Austin Contact Center Alliance for its annual Fall Symposium.
In this interactive keynote presentation, Jeff Toister shares hidden and counter-intuitive obstacles that make it difficult to serve customers at the highest level. You will discover obstacles that affect all of us through a blend of fun experiential activities, real-life stories, and cutting-edge research.
Experience hidden obstacles to outstanding customer service.
Examine how to identify each challenge in the workplace.
Receive tools to help you (and your employees) overcome each one.
Stay for a full day of engaging presentations, cutting-edge technology, and more!