Onsite Customer Service Training

For clients looking for a rich, hands-on learning experience, the Delivering Next Level Service workshop can be delivered via onsite.

Onsite training offers a number of unique advantages:

  • Customized. The program is tailored to focus on your team's unique needs.
  • Immersive. Participants learn through rich experiential activities and engaging discussions.
  • Feedback. Learners benefit from expert coaching to help them improve performance.



  • Two ½ day sessions
  • Half-day “overview” session
  • Customized session length



Here are some testimonials from participants who took the Delivering Next Level Service course.

  • This is the most entertaining and enjoyable training I have ever attended.
  • When I arrived, this department was segregated and unfriendly. Now we work together better.
  • The best part of the class was the interaction, examples, and in-class exercises.
  • Excellent customer service scarce in this world and it is nice to have a trainer who can give the knowledge that we need to pass this information on to others.
  • The trainer was AWESOME! Very knowledgeable and fun. Great job. Never boring.



Anyone who interacts with external or internal customers.

Want to learn more? Click the button below or call Jeff Toister at 619-955-7946. 

Additional Formats

The following customer service training formats are also offered: