Onsite Customer Service Training
For clients looking for a rich, hands-on learning experience, the Delivering Next Level Service workshop can be delivered via onsite.
Onsite training offers a number of unique advantages:
- Customized. The program is tailored to focus on your team's unique needs.
- Immersive. Participants learn through rich experiential activities and engaging discussions.
- Feedback. Learners benefit from expert coaching to help them improve performance.
- Two ½ day sessions
- Half-day “overview” session
- Customized session length
Here are some testimonials from participants who took the Delivering Next Level Service course.
- This is the most entertaining and enjoyable training I have ever attended.
- When I arrived, this department was segregated and unfriendly. Now we work together better.
- The best part of the class was the interaction, examples, and in-class exercises.
- Excellent customer service scarce in this world and it is nice to have a trainer who can give the knowledge that we need to pass this information on to others.
- The trainer was AWESOME! Very knowledgeable and fun. Great job. Never boring.