Customer Service Alignment Assessment
The 5-minute Customer Service Assessment helps you examine how well the five core aspects of service delivery are aligned with your customer service vision.
You may also wish to explore this in-depth version.
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Click on the link below to download the assessment:
Toister Performance Solutions helps customer service teams unlock their hidden potential. Services include helping companies develop customer-focused cultures, voice of customer programs (i.e. surveys) and customer service training.