Leadership Development

Toister Performance Solutions can help your customer service leaders learn how to guide their team to new heights.

Contact Jeff Toister to schedule a free consultation or browse the services listed below.

Team Workout

Some clients prefer to work on leadership development as a team.

This is an action learning approach where the leadership comes together to work on a specific challenge. We'll analyze the gap between current and desired performance, pinpoint the root causes, and collaborate on finding and implementing solutions.

One-to-One Mentoring

One-on-one help is sometimes best.

Similar to the team workout, this is an action learning approach. We'll work together to establish goals, identify what's holding you back, and set a course for success.  

Skills Training

Several workshops are also offered to help develop specific skills.