Jeff Toister is your service culture guide
A few of Jeff’s clients:
About Me
Hi, I’m Jeff Toister.
The first customer I ever served ended in a service failure. Vowing to learn from that experience, I became obsessed with customer service.
Today, I help leaders build customer-focused cultures.
Bestselling author of four customer service books
3 million+ people have taken one of my online training courses
Keynote speaker known for highly interactive presentations
Speaking
Engage your audience with interactive, customized, and insanely practical presentations.
Training Videos
Build your team’s customer service skills with on-demand videos from LinkedIn Learning.