Jeff Toister, service culture guide

Build a Service Culture

Jeff Toister can guide you.

Hold your date
Jeff Toister, hiking outside

Service Culture Speaker

Hi, I’m Jeff Toister.

The first customer I ever served ended in a service failure. Vowing to learn from that experience, I became obsessed with customer service.

Today, I help leaders build service cultures.

Let’s make your next event a great one!

Hold your date

A FEW OF JEFF’S CLIENTS

Speaking

Engage your audience with interactive, customized, and insanely practical presentations.

Keynotes >

Books

Discover the advice you need to get employees obsessed with customer service.

Books >

Training Videos

Build your team’s customer service skills with on-demand videos from LinkedIn Learning.

Training Videos >

  • "Jeff’s ability to tailor his content to our community stood out."

    —Andre Gilmore, Director, IT Nation Programs, ConnectWise

  • "Jeff consistently went above and beyond for our event."

    —Aly Klidies, Senior Events Manager, Zoom

  • “It’s rare to find a speaker like Jeff who can deliver something that’s as meaningful as it is engaging.”

    —Jeremy Hyde, Director of Customer Service, Sun Country Airlines