Jeff Toister
Inspire your audience’s customer-obsession.
Service Culture Speaker
Hi, I’m Jeff Toister.
The first customer I ever served ended in a service failure. Vowing to learn from that experience, I became obsessed with customer service.
Today, I help leaders build customer-focused cultures.
Bestselling author of four customer service books
3 million+ people have taken one of my online training courses
Keynote speaker known for highly interactive presentations
Let’s make your next event a great one!
See Jeff in Action
A few of Jeff’s clients:
Speaking
Engage your audience with interactive, customized, and insanely practical presentations.
Training Videos
Build your team’s customer service skills with on-demand videos from LinkedIn Learning.
