About your trainer, Jeff Toister
Over 3,000,000 people have taken my LinkedIn Learning courses.
I’m a Certified Virtual Presenter.
The Association for Talent Development’s San Diego chapter has given me a lifetime achievement award.
Questions? Contact me
Testimonials
Customer Service Train-the-Trainer
A hands-on workshop to help you become a better customer service trainer.
Details
Next Date: Tuesday, March 19
Time: 10am - 11:30am Pacific (90 minutes)
Format: Live, virtual workshop via Zoom (limited to 25 participants)
Price: $95
Update: This workshop is sold out. Join the wait list and be notified if a spot opens up.
Workshop Description
Customer Service Train-the-Trainer is a live, virtual workshop facilitated by me, Jeff Toister.
You’ll learn how to create, deliver, and evaluate a customer service training program for your team. I’ll share my secrets for creating training that’s quick to deliver, highly effective, and doesn’t wreck your budget.
This hands-on workshop will be limited to just 25 participants, so you’ll get personalized feedback and have the opportunity to learn from others.
Topics include:
Applying adult learning principles to enhance training
Building a world-class customer service training program
Quickly deploying training on a tight budget
Delivering training that’s fun, interactive, and impactful
Measuring and evaluating your training program’s impact
Each participant will receive a digital guide with 10 of my favorite customer service training exercises that you can immediately use with your team.