About your trainer, Jeff Toister

• Over 5,000,000 people have taken my LinkedIn Learning courses.

• I’m a Certified Virtual Presenter.

• The Association for Talent Development’s San Diego chapter has given me a lifetime achievement award.

Questions? Contact me

Details

You’ll receive one action-packed lesson via email each day for five days. Each lesson will cover an essential customer service training topic:

1. Get buy-in for training

2. What to train

3. Building a program

4. Delivering training

5. Measuring impact