About your trainer, Jeff Toister
Over 5,000,000 people have taken my LinkedIn Learning courses.
I’m a Certified Virtual Presenter.
The Association for Talent Development’s San Diego chapter has given me a lifetime achievement award.
Questions? Contact me
Customer Service Train-the-Trainer
A hands-on workshop to help you become a better customer service trainer.
Details
Format: Live, 90-minute virtual workshop via Zoom (limited to 25 participants)
Date: September 23, 2025
Time: 10:00-11:30am Pacific (1-2:30 Eastern)
Price: $95
Workshop Description
Customer Service Train-the-Trainer is a live, virtual workshop facilitated by me, Jeff Toister.
You’ll learn how to create, deliver, and evaluate a customer service training program for your team. I’ll share my secrets for creating training that’s quick to deliver, highly effective, and doesn’t wreck your budget.
This hands-on workshop will be limited to just 25 participants, so you’ll get personalized feedback and have the opportunity to learn from others.
Topics include:
Using the 5-5-5 technique to quickly deliver world-class training.
Finding low and no-cost customer service training resources.
Measuring and evaluating your training program’s impact.
Each participant will receive a digital guide with 10 of my favorite customer service training exercises that you can immediately use with your team.