TPS named a 2012 Champion of Learning

The American Society for Training and Development (ASTD) has recognized Toister Performance Solutions, Inc. as a 2012 Champion of Learning. This designation is given in recognition for efforts to promote Employee Learning Week, an employee learning awareness campaign that is held during the first week of December.

This marks the fourth consecutive year that Toister Performance Solutions has earned this recogntion.

Jeff Toister
Jeff Toister is passionate about helping companies improve customer service. He is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It.
www.servicefailurebook.com
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