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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 2/22/10 Jeff Toister 2/22/10

Champs or Chumps? BusinessWeek's annual list of customer service standouts

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Jeff Toister 2/23/09 Jeff Toister 2/23/09

BusinessWeek's 2009 Customer Service Champs

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