I posted a story earlier this week about some frustrating experiences I had with Cox Communications. One of my main points is I had received poor service and two Cox employees had missed the opportunity to fully rectify the situation. With this in mind, I was a little surprised to see that Cox was apparently trying to reach out to me through my blog by making the following comment on my post:

Cox Communications has a tagline, “Your friend in the digital age.” Yeah, some friend. If Cox is a "friend" then they are that stoner buddy who wants to move in with me, sleep on my couch, and eat all my Cheetos instead of looking for a job.

There was a power outage at my home on Tuesday that knocked out my internet and cable-based phone service. I was able to restore my internet connection, but the phones remained dead. This little incident has led to a knock-down, drag-out, no-holds-barred war between Cox Communications and Brinks Home Security to avoid responsibility. So far, nobody's won.