Jeff Toister 10/5/10 Jeff Toister 10/5/10 Avis experiment: Viva la Resolution (& lessons learned) I've been blogging about a customer service challenge I experienced with the Avis car rental company. The problem is now mostly resolved and I think I'm ready to share a few lessons learned. Read More Jeff Toister 9/15/10 Jeff Toister 9/15/10 Avis experiment: the call to customer service that goes nowhere Read More
Jeff Toister 10/5/10 Jeff Toister 10/5/10 Avis experiment: Viva la Resolution (& lessons learned) I've been blogging about a customer service challenge I experienced with the Avis car rental company. The problem is now mostly resolved and I think I'm ready to share a few lessons learned. Read More
Jeff Toister 9/15/10 Jeff Toister 9/15/10 Avis experiment: the call to customer service that goes nowhere Read More
