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Jeff Toister — The Service Culture Guide
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Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 10/20/22 Jeff Toister 10/20/22

Is your giant ego crushing your customer service?

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Jeff Toister 3/29/16 Jeff Toister 3/29/16

How Employee Overconfidence Causes Service Failures

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