Jeff Toister 4/23/10 Jeff Toister 4/23/10

Ask a few questions, THEN guess

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Jeff Toister 4/19/10 Jeff Toister 4/19/10

Seeing things from a customer's perspective

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Jeff Toister 4/14/10 Jeff Toister 4/14/10

It's time to fix your terms and conditions

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Jeff Toister 4/9/10 Jeff Toister 4/9/10

Social + Media = Customer Engagement, the White Paper

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Jeff Toister 4/5/10 Jeff Toister 4/5/10

Has Undercover Boss jumped the shark already?

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Jeff Toister 4/1/10 Jeff Toister 4/1/10

Social media experiment: the #1 way to engage customers

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Jeff Toister 3/31/10 Jeff Toister 3/31/10

Social media strategies (4 of 4): Engage

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Jeff Toister 3/30/10 Jeff Toister 3/30/10

Social media strategies (3 of 4): the Forum

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