Jeff Toister 4/27/10 Jeff Toister 4/27/10

The double-edged sword of giving referrals

Read More

Jeff Toister 4/26/10 Jeff Toister 4/26/10

New social media stats: helping is better than entertaining

Read More

Jeff Toister 4/23/10 Jeff Toister 4/23/10

Ask a few questions, THEN guess

Read More

Jeff Toister 4/19/10 Jeff Toister 4/19/10

Seeing things from a customer's perspective

Read More

Jeff Toister 4/14/10 Jeff Toister 4/14/10

It's time to fix your terms and conditions

Read More

Jeff Toister 4/9/10 Jeff Toister 4/9/10

Social + Media = Customer Engagement, the White Paper

Read More

Jeff Toister 4/5/10 Jeff Toister 4/5/10

Has Undercover Boss jumped the shark already?

Read More

Jeff Toister 4/1/10 Jeff Toister 4/1/10

Social media experiment: the #1 way to engage customers

Read More