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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 7/23/13 Jeff Toister 7/23/13

Don't let icebergs sink your service ship

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Jeff Toister 7/18/13 Jeff Toister 7/18/13

Do you have a customer service canary?

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Jeff Toister 7/16/13 Jeff Toister 7/16/13

The top 5 viral service failure videos

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Jeff Toister 7/11/13 Jeff Toister 7/11/13

Do your service channels have multiple personalities?

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Jeff Toister 7/9/13 Jeff Toister 7/9/13

Book Review: Delight Your Customers

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Jeff Toister 7/8/13 Jeff Toister 7/8/13

Welcome to the new Toister Performance Solutions website

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Jeff Toister 6/27/13 Jeff Toister 6/27/13

The lazy customer service manager

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Jeff Toister 6/25/13 Jeff Toister 6/25/13

They have a job, so why do they blog?

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