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Jeff Toister — The Service Culture Guide
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Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 11/15/18 Jeff Toister 11/15/18

How to Get Promoted into Customer Service Leadership

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Jeff Toister 11/13/18 Jeff Toister 11/13/18

How to Save Money By Observing Employees and Customers

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Jeff Toister 11/8/18 Jeff Toister 11/8/18

Which should come first, leadership or technical skills?

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Jeff Toister 11/6/18 Jeff Toister 11/6/18

Why Enthusiasm is Worthless and Commitment is Everything

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Jeff Toister 11/1/18 Jeff Toister 11/1/18

Lessons from The Overlook: Why You Should Be a Good Guest

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Jeff Toister 10/30/18 Jeff Toister 10/30/18

The New Definition of Employee Empowerment

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Jeff Toister 10/25/18 Jeff Toister 10/25/18

Is It Okay to Conduct Job Interviews at Starbucks?

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Jeff Toister 10/23/18 Jeff Toister 10/23/18

New Report: What Customers Value Most in Their Experience

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