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Jeff Toister 2/19/19 Jeff Toister 2/19/19 Customer Service is Not Life or Death (Until it Is) Read More
Jeff Toister 2/7/19 Jeff Toister 2/7/19 How Invisible Ropes Ruin the Customer Service Experience Read More
Jeff Toister 1/31/19 Jeff Toister 1/31/19 How Lyft Drivers Provide Great Service Without Training Read More
Jeff Toister 1/24/19 Jeff Toister 1/24/19 The Police Interrogation Technique That Calms Angry Customers Read More
