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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 11/19/20 Jeff Toister 11/19/20

How to get customers to wear masks

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Jeff Toister 11/12/20 Jeff Toister 11/12/20

Why strong cultures have diversity and representation | J. Israel Greene interview

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Jeff Toister 11/5/20 Jeff Toister 11/5/20

Why you need to see things from your customer's perspective

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Jeff Toister 10/29/20 Jeff Toister 10/29/20

What skills do you need to be a customer service trainer?

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Jeff Toister 10/22/20 Jeff Toister 10/22/20

The one tool you need to write a customer service plan

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Jeff Toister 10/15/20 Jeff Toister 10/15/20

How to create the ideal first day for new employees

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Jeff Toister 10/8/20 Jeff Toister 10/8/20

Why you should thank customers after a delay

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Jeff Toister 10/1/20 Jeff Toister 10/1/20

Lessons from The Overlook: Conduct business reviews

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