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Jeff Toister 6/3/21 Jeff Toister 6/3/21 Lessons from the Overlook: The importance of leverage Read More
Jeff Toister 5/27/21 Jeff Toister 5/27/21 Five reasons why we struggle to achieve our goals Read More
Jeff Toister 5/20/21 Jeff Toister 5/20/21 Why strict procedures are the key to a great customer experience Read More
Jeff Toister 5/6/21 Jeff Toister 5/6/21 Why your chatbot is talking customers out of doing business with you Read More
Jeff Toister 4/29/21 Jeff Toister 4/29/21 How Elephants Delicatessen wins customers with a great brand promise Read More
Jeff Toister 4/22/21 Jeff Toister 4/22/21 How to write customer service procedures your employees will love Read More
