Jeff Toister 1/20/22 Jeff Toister 1/20/22 What the heck is a Chief Customer Officer? Read More Jeff Toister 1/13/22 Jeff Toister 1/13/22 How surprise fees put employees in a no-win position Read More Jeff Toister 1/6/22 Jeff Toister 1/6/22 How to build better customer relationships by following up Read More Jeff Toister 12/30/21 Jeff Toister 12/30/21 Why do customer service reps give out bad information? Read More Jeff Toister 12/23/21 Jeff Toister 12/23/21 One overlooked customer escalation you need to improve Read More Jeff Toister 12/16/21 Jeff Toister 12/16/21 How realistic job previews can increase retention Read More Jeff Toister 12/9/21 Jeff Toister 12/9/21 One thing that can make you better at service recovery Read More Jeff Toister 12/2/21 Jeff Toister 12/2/21 Three ways to help your employees become brand evangelists Read More Newer Posts Older Posts
Jeff Toister 1/13/22 Jeff Toister 1/13/22 How surprise fees put employees in a no-win position Read More
Jeff Toister 1/6/22 Jeff Toister 1/6/22 How to build better customer relationships by following up Read More
Jeff Toister 12/30/21 Jeff Toister 12/30/21 Why do customer service reps give out bad information? Read More
Jeff Toister 12/23/21 Jeff Toister 12/23/21 One overlooked customer escalation you need to improve Read More
Jeff Toister 12/16/21 Jeff Toister 12/16/21 How realistic job previews can increase retention Read More
Jeff Toister 12/9/21 Jeff Toister 12/9/21 One thing that can make you better at service recovery Read More
Jeff Toister 12/2/21 Jeff Toister 12/2/21 Three ways to help your employees become brand evangelists Read More
