TPS Named a 2011 ASTD Champion of Learning

Written By Jeff Toister

If you notice me walking around with a little extra swagger in my stride it's because Toister Performance Solutions, Inc. has been named a 2011 ASTD Champion of Learning. The designation recognizes a commitment to workplace learning and performance through participation in the 2011 Employee Learning Week.

This honor marks the third year running for TPS. Drop me a line to learn how your organization can join me in 2012 or visit the official website.

Jeff Toister
Jeff Toister is passionate about helping companies improve customer service. He is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It.
www.servicefailurebook.com
Previous

Companies fall short on measuring customer service
Next

Customer service measurement survey