Customer service measurement survey

Jan 5

The survey will close on Friday, January 20. Click here if you have trouble viewing the survey on this page.

Jeff Toister is passionate about helping companies improve customer service. He is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It.

www.servicefailurebook.com

Customer service measurement survey

TPS Named a 2011 ASTD Champion of Learning

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