Survey: How quickly should people respond to an email?

Written By Jeff Toister

It's time once again for my annual email response time survey. You can complete the short survey below or click here to access the survey if it doesn't appear on your screen.

  • The survey is open now through April 16
  • I'll post the full results on April 17
  • Learn how to improve email response times in a webinar on April 22
Jeff Toister
Jeff Toister is passionate about helping companies improve customer service. He is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It.
www.servicefailurebook.com
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