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Jeff Toister — The Service Culture Guide
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Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 11/11/21 Jeff Toister 11/11/21

What Indeed can teach us about brand promises

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Jeff Toister 6/10/21 Jeff Toister 6/10/21

How a simple marketing strategy helps Buc-ee's dominate the competition

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Jeff Toister 4/29/21 Jeff Toister 4/29/21

How Elephants Delicatessen wins customers with a great brand promise

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Jeff Toister 3/18/21 Jeff Toister 3/18/21

The one customer insight you absolutely must know

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Jeff Toister 1/14/21 Jeff Toister 1/14/21

How to end the conflict between marketing and customer service

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Jeff Toister 7/26/16 Jeff Toister 7/26/16

The Department You Need to Check to Avoid Service Failures

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Jeff Toister 11/12/15 Jeff Toister 11/12/15

Why We Need Less Marketing And More Customer Experience

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