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Jeff Toister — The Service Culture Guide
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Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
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Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
Back
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Training Plan for Phone-Based Customer Service
Jeff Toister 11/14/24 Jeff Toister 11/14/24

Training Plan for Phone-Based Customer Service

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Jeff Toister 1/11/24 Jeff Toister 1/11/24

Help phone customers faster with visual communication

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Jeff Toister 6/14/16 Jeff Toister 6/14/16

Your Phone Agents' Unexpected Self-Service Problem

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