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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 2/18/08 Jeff Toister 2/18/08

Passionate Customers

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Jeff Toister 2/11/08 Jeff Toister 2/11/08

The roofer's cup runneth over (or maybe he just lost my number)

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Jeff Toister 2/6/08 Jeff Toister 2/6/08

A Simple Definition of Customer Service

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Jeff Toister 1/30/08 Jeff Toister 1/30/08

Is Starbucks the next McDonald's?

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Jeff Toister 1/28/08 Jeff Toister 1/28/08

Why I love In N Out... and my dentist

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Jeff Toister 1/21/08 Jeff Toister 1/21/08

Service With a "Dash of Jilted Psycho"

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Jeff Toister 1/14/08 Jeff Toister 1/14/08

Will Starbucks rediscover their customer?

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Jeff Toister 12/27/07 Jeff Toister 12/27/07

Service still counts when you're the only game in town

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