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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 11/2/09 Jeff Toister 11/2/09

The rules of social media: engaging customers in public forums

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Jeff Toister 10/29/09 Jeff Toister 10/29/09

The cost of inattentiveness: a brand new "Pepsi Challenge"

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Jeff Toister 10/21/09 Jeff Toister 10/21/09

Don't let the wolf in your hen house

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Jeff Toister 10/16/09 Jeff Toister 10/16/09

Your accounting department could be costing you money

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Jeff Toister 10/7/09 Jeff Toister 10/7/09

Three Customers You Shouldn't Serve, Part 3 of 3

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Jeff Toister 9/29/09 Jeff Toister 9/29/09

Three Customers You Shouldn't Serve, Part 2

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Jeff Toister 9/21/09 Jeff Toister 9/21/09

Three Customers You Shouldn't Serve

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Jeff Toister 9/14/09 Jeff Toister 9/14/09

Do you receive more good, bad, or outstanding service?

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