Jeff Toister 2/1/13 Jeff Toister 2/1/13 Book Review: Uncommon Service Read More Jeff Toister 1/29/13 Jeff Toister 1/29/13 Spreadsheet Jockeys are clueless about retail service Read More Jeff Toister 1/25/13 Jeff Toister 1/25/13 TPS named a 2012 Champion of Learning Read More Jeff Toister 1/23/13 Jeff Toister 1/23/13 Hire better by redefining your purple squirrel Read More Jeff Toister 1/15/13 Jeff Toister 1/15/13 The trouble with magic metrics Read More Exceeding Expectations Jeff Toister 1/12/13 Exceeding Expectations Jeff Toister 1/12/13 Find Your Lagniappe Read More Jeff Toister 1/9/13 Jeff Toister 1/9/13 Debunking the myth that attitude is a choice Read More Solving Problems Jeff Toister 1/3/13 Solving Problems Jeff Toister 1/3/13 Share customer feedback Read More Newer Posts Older Posts
Jeff Toister 1/29/13 Jeff Toister 1/29/13 Spreadsheet Jockeys are clueless about retail service Read More
Exceeding Expectations Jeff Toister 1/12/13 Exceeding Expectations Jeff Toister 1/12/13 Find Your Lagniappe Read More
Solving Problems Jeff Toister 1/3/13 Solving Problems Jeff Toister 1/3/13 Share customer feedback Read More
