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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 11/30/17 Jeff Toister 11/30/17

Forget Happiness, This Is the Top Emotion for Customer Support

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Jeff Toister 11/28/17 Jeff Toister 11/28/17

Lessons From The Overlook: Know Where to Cut Corners

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Jeff Toister 11/16/17 Jeff Toister 11/16/17

How ecobee Wins Customers With Smart Surveys

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Jeff Toister 11/14/17 Jeff Toister 11/14/17

The New Rules of Employee Empowerment

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Jeff Toister 11/9/17 Jeff Toister 11/9/17

How Zendesk is Making Customer Service Simple

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Jeff Toister 11/7/17 Jeff Toister 11/7/17

The Customer Service Bot That Can Save Humanity 

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Jeff Toister 11/2/17 Jeff Toister 11/2/17

Your Inventory Problem is Hurting Customers

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Jeff Toister 10/31/17 Jeff Toister 10/31/17

New Video: How to Design and Deliver Training Programs

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