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Jeff Toister — The Service Culture Guide
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Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 2/28/19 Jeff Toister 2/28/19

A Unique Twist on Sending Cards to Customers

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Jeff Toister 2/26/19 Jeff Toister 2/26/19

How to Grow Your Small Business with Online Reviews

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Weird Research: The Most Dangerous Time for Customer Service
Jeff Toister 2/21/19 Jeff Toister 2/21/19

Weird Research: The Most Dangerous Time for Customer Service

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Jeff Toister 2/19/19 Jeff Toister 2/19/19

Customer Service is Not Life or Death (Until it Is)

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Jeff Toister 2/14/19 Jeff Toister 2/14/19

How To Empower Customer Service Employees

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Jeff Toister 2/12/19 Jeff Toister 2/12/19

How to Help Your Team Cope with Empathy Fatigue

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Jeff Toister 2/7/19 Jeff Toister 2/7/19

How Invisible Ropes Ruin the Customer Service Experience

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Jeff Toister 2/5/19 Jeff Toister 2/5/19

Lessons from The Overlook: Trust, But Verify

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