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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 7/8/21 Jeff Toister 7/8/21

How to improve customer service training with the 70-20-10 rule

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Jeff Toister 7/1/21 Jeff Toister 7/1/21

7 ways leaders can model great customer service

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Jeff Toister 6/24/21 Jeff Toister 6/24/21

The data doesn't lie: Texans like In-N-Out better than Whataburger

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Jeff Toister 6/17/21 Jeff Toister 6/17/21

What is the difference between a mission, vision, and values?

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Jeff Toister 6/10/21 Jeff Toister 6/10/21

How a simple marketing strategy helps Buc-ee's dominate the competition

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Jeff Toister 6/3/21 Jeff Toister 6/3/21

Lessons from the Overlook: The importance of leverage

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Jeff Toister 5/27/21 Jeff Toister 5/27/21

Five reasons why we struggle to achieve our goals

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Jeff Toister 5/20/21 Jeff Toister 5/20/21

Why strict procedures are the key to a great customer experience

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