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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 9/2/21 Jeff Toister 9/2/21

5 types of misleading data that hurts customer service

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Jeff Toister 8/26/21 Jeff Toister 8/26/21

Five advanced customer service techniques to raise your game

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Jeff Toister 8/19/21 Jeff Toister 8/19/21

Why customer success is the secret to revenue growth

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How customer service employees can survive a bad boss

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Jeff Toister 8/5/21 Jeff Toister 8/5/21

How to win back your customer's heart with an apology

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Jeff Toister 7/29/21 Jeff Toister 7/29/21

How to rapidly improve customer service by finding your Betty

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Jeff Toister 7/22/21 Jeff Toister 7/22/21

How customer experience promise audits can save customers

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Jeff Toister 7/15/21 Jeff Toister 7/15/21

Why monitoring systems are essential to great customer experience

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