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Jeff Toister — The Service Culture Guide
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Speaking
Books
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Customer Service Tips
Train-the-Trainer
Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
HELP: The four fundamental steps of service
Jeff Toister 8/8/24 Jeff Toister 8/8/24

HELP: The four fundamental steps of service

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Using a CX vision to guide your growth strategy
Jeff Toister 7/11/24 Jeff Toister 7/11/24

Using a CX vision to guide your growth strategy

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How to set expectations with customer service reps
Jeff Toister 6/13/24 Jeff Toister 6/13/24

How to set expectations with customer service reps

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How to measure customer service skills
Jeff Toister 5/9/24 Jeff Toister 5/9/24

How to measure customer service skills

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Customer Service Foundations Training Plan
Jeff Toister 4/11/24 Jeff Toister 4/11/24

Customer Service Foundations Training Plan

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Jeff Toister 3/14/24 Jeff Toister 3/14/24

Why customer service trainers should avoid learning styles

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Jeff Toister 2/8/24 Jeff Toister 2/8/24

How to create steps of service (and why you need them)

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Jeff Toister 1/11/24 Jeff Toister 1/11/24

Help phone customers faster with visual communication

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