Jeff Toister 4/9/12 Jeff Toister 4/9/12 How processes can hurt customer-focus Read More Jeff Toister 10/24/11 Jeff Toister 10/24/11 You lost me at "Hello" Read More Jeff Toister 10/19/11 Jeff Toister 10/19/11 Outstanding customer service you'll never notice Read More Jeff Toister 10/3/11 Jeff Toister 10/3/11 Why multitasking hurts customer service Read More Jeff Toister 9/20/11 Jeff Toister 9/20/11 Listening to customers is harder than you think Read More Jeff Toister 8/17/11 Jeff Toister 8/17/11 The impact of conformity on customer service Read More Jeff Toister 7/27/11 Jeff Toister 7/27/11 3 things small business owners must know about service Read More Jeff Toister 7/13/11 Jeff Toister 7/13/11 Why customer service training is essential for younger workers Read More Older Posts
Jeff Toister 10/19/11 Jeff Toister 10/19/11 Outstanding customer service you'll never notice Read More
Jeff Toister 7/27/11 Jeff Toister 7/27/11 3 things small business owners must know about service Read More
Jeff Toister 7/13/11 Jeff Toister 7/13/11 Why customer service training is essential for younger workers Read More
