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Jeff Toister — The Service Culture Guide
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Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 12/6/12 Jeff Toister 12/6/12

Live Experiment: A breakthrough with Whirlpool?

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Jeff Toister 11/30/12 Jeff Toister 11/30/12

Live Experiment: Still no resolution from Whirlpool

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Jeff Toister 11/9/12 Jeff Toister 11/9/12

Live experiment: the cost of poor service

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Jeff Toister 10/31/12 Jeff Toister 10/31/12

How hard can it be to update an expired credit card, Whirlpool?!

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Jeff Toister 10/30/12 Jeff Toister 10/30/12

Will Whirlpool fix their service failure?

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